Got a letter from us?

If you received a letter from our case team, these articles might be of use to you.

Why did I receive a letter from Copyright Agent?
We have documented proof that copyright infringing image or text material is currently used on a website you are responsible for. The copyright owner has no...
Thu, 9 Jul, 2020 at 10:51 AM
Who is Copyright Agent?
Copyright Agent collaborates with photographers and Image Agencies to ensure the protection of their copyrights across the Internet.
Thu, 9 Jul, 2020 at 10:52 AM
I didn’t realise the image material was copyrighted
All image and text material is, as a rule, covered by copyright law. Any use of image and text material requires prior agreement with the copyright owner. ...
Thu, 9 Jul, 2020 at 10:55 AM
How do you calculate the claim amount?
The claim amount is calculated using the standard licensing price for the image material, plus an additional compensation amount for the infringement and la...
Thu, 9 Jul, 2020 at 11:02 AM
Can I just remove the image and consider the case closed?
No, since violation has already occurred, the photographer is entitled to remuneration and compensation for the unauthorised use of their material.  Copyri...
Thu, 9 Jul, 2020 at 11:05 AM
Can I keep the image on my website once I’ve paid the claim amount?
No, you must immediately cease the use and distribution of the copyrighted image material. If you wish to continue using the image material, you must purcha...
Thu, 9 Jul, 2020 at 11:09 AM
What happens when I have paid?
We will make sure the image has been removed and close your case. You will be sent official confirmation that no further action is required.
Thu, 9 Jul, 2020 at 11:07 AM
What if someone else has made my company's website?
We understand websites are often designed and maintained by someone else outside of your business. However, ultimately, the company that owns the website is...
Thu, 9 Jul, 2020 at 11:11 AM